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Frequently Asked Questions

How could I get the samples?

A: We can supply some free samples ( total value under ten US dollars) if you have a FedEx, DHL, TNT account or other courier freight collectable account and agree to pay the courier freight

How much the courier freight will be for the samples?

A: Courier freight depends on the quantity, weight and volume of the samples.

How can I get your price list?

A: Please send us email or fax for our price list and order information.

Can we have our logo or company name to be printed on your products or the package ?

A: Yes. Logo and company name could be printed on our products by silk screen printing. All quotation we offered would be include1color 1 position logo printing. You can send us the artwork by email in JPEG, PDF, ai ,cdr, eps, or TIFF format etc.

If you want your logo, company name to be printed on the package for the products, such as gift box, paper card, the minimum order is 3000 units per model. You can send us the artwork by email in AI, EPS, TIFF or CorelDraw format ( 300 dpi ).

How to place an order?

A: Please send us your purchase order by email or fax. Or you can ask us to send you a proforma invoice for your order. We need to know the following information for your order:
* Shipping information - company name, street address, phone number, fax number, destination airport or sea port, transportation method ( by courier, by air or by ocean container)
* Product information - item numbers, quantity, unit price
* Delivery time required
* Freight payment ( by collect or prepay )
* Forwarder's contact details ( in China or Hong Kong)

What's your usual payment term for orders?

A: T/T(Telegraphic Transfer), At least 30% down payment, the balance must be paid before shipment.
Irrevocable L/C is also acceptable.
For the amount of the payment is less than USD2000.00, western uion service is recommended.

How can the products to be sent to us?

A: For small quantity or weight less than 20 kgs, sent usually by courier. For orders from 20 to 500 kgs, can be sent by air to the airport near you. For big quantity or volume, sent usually by ocean container. The transportation way depends on client's choice. Freight depends on quantity, weight, volume, transportation way, destination country (airport, sea port)

Can you arrange the transportation for us ?

A:Yes. We can arrange sea, air and courier transportation.

Do you accept OEM projects?

A: Yes, OEM projects are welcome.

I just want to buy a few pieces of your products, what shoul I do?

A: Unfortunately we are wholesaler and we don't accept retail order, sorry for unconvenient caused


More information coming soon!